You will be an observer in two of the four simulation exercises during the FERRETS day. One of our aims is to better understand how we work in the clinical environment (with patients, in teams, using equipment and applying knowledge, skills and attitudes). Getting a more objective view on what is going on is vital. You will be an expert observer; you can put yourself in the place of your colleague and help develop insights into why things happen in the way they do.
The simulations take place in two simulation labs which are observed from the control room and, on either side observation rooms. The observation rooms are dark with ‘one way glass’ panels and an audio system transmitting conversations and other noise. There are relays for monitors and computer screens.
Your job will be to watch for particular behaviours or events and to record the time they happened and comments about them. The things we are interested in are:
- reasons why decisions were made as they were
- reasons why things were missed out or dismissed
- interactions between staff and between patients and staff
- transfer (or failures of transfer) of information
We will provide you with an observation sheet and a pen (and a torch!)
Your observations will help form the agenda for discussions during the feedback session. We record the action that takes place during the simulation. By using your time recordings we can playback key events.